If you’re searching for a way to improve your on the internet reputation, get more evaluations, and manage consumer communications all in one area, Birdeye may already get on your radar. This AI-powered testimonial management tool is appreciated on G 2 and is a powerhouse platform to assist services stay on top of their on-line visibility.
The platform functions wonderfully well for local organizations, multi-location brands, and big business wanting to keep a strong on-line presence.
But here’s the catch– Birdeye doesn’t publicly detail its pricing. Yep, no easy-to-find prices web page where you can examine the numbers and contrast. Rather, the cost relies on factors like your business size, the features you require, and how many places you’re handling.
So, how much does Birdeye really set you back? And extra significantly– is it worth it?
In this blog post, we’ll damage down everything you require to know about Birdeye’s rates, what you’re really spending for, and exactly how it compares to competitors. Let’s dive in!
Quick Review of Birdeye Pricing
Birdeye supplies versatile pricing designs customized to various organization needs, normally categorized into Beginner, Growth, and Control strategies
For single-location neighborhood businesses, Birdeye’s cost usually begins at around $ 299 per month For this price, you get some standard performances that consist of tracking and reacting to evaluations and sharing them on your website and social messages.
Multi-location businesses or enterprises looking for advanced features or extra functionalities can opt for its Growth or Control strategies priced at $ 349 and $ 449 each month, specifically.
Let’s swiftly go through these Birdeye rates strategies and functions to get their relative idea:
Birdeye | Starter | Growth | Control |
Rates | $ 299/ month | $ 349/ month | $ 449/ month |
Location Supported | 1 | 1 | 1 |
Price for Additional Place | Customized rates (price cuts available for numerous places) | Customized rates (price cuts readily available for several locations) | Custom rates (discounts readily available for numerous areas) |
Customers | Unlimited | Unrestricted | Limitless |
Trick Features | Evaluations AI, Listings AI, Messaging AI | Reviews AI, Listings AI, Messaging AI, Social AI | Evaluations AI, Listings AI, Messaging AI, Social AI, Chatbot AI |
Best Suited For | Small companies taking care of online evaluations and listings | Expanding organizations requiring advanced social media sites and messaging features | Enterprises needing a total online reputation monitoring collection with AI-powered automation |
Birdeye’s pricing strategies are developed to scale with your organization, making it flexible for firms of all dimensions. With its three-tiered plans, you can choose a plan that fits your demands and budget. Whether you’re trying to find basic testimonial administration or an all-in-one AI-powered credibility device, there’s a choice for you.
However below’s where it gets interesting– the extra places you have, the lower would be your cost per area Birdeye compensates growth by using affordable prices for companies managing numerous locations, making it affordable for brands aiming to scale their procedures.
Plus, every area under your account obtains full accessibility to all the functions in your plan, making certain consistency throughout your company.
However, while the versatility is excellent, Birdeye’s lack of ahead of time rates openness can make budgeting tricky. Since multi-location price cuts vary, organizations require to reach out for a custom quote, which suggests you will not understand your specific expense up until you get in touch with their support team. This could be a downside if you favor an uncomplicated rates design with plainly defined expenses.
Generally, Birdeye’s rates alternatives job best for organizations wanting to scale their track record management while maximizing prices per area. If you’re taking care of several areas, you might in fact save extra in the future– yet be prepared to work out and obtain a custom-made quote to locate the very best bargain.
Birdeye Prices Strategies: In-Depth Break Down for Different Service Kind
Allow us currently dive into the information of Birdeye pricing and talk about the best-suited plans for different service types:
1 Local business
Ideal Birdeye Prepare For Local Business
Starter Plan ($ 299/ month, 1 location, endless users)
Necessary Functions:
- Evaluation Request Automation
- Testimonial Tracking
- Central Control panel
- Testimonial Sharing on Internet Sites and Socials
- Service Listing Management
- Google My Company Account Management
- Performance Reporting
- Mobile application Accessibility
- Take Care Of Client Communications
Extra Features:
- Automated Marketing Campaigns
- Combination with Popular Application
- Client Data Source Management
- Birdeye Inbox for Group Talks
- Endless User Gain Access To
- 24 * 7 Assistance
Missing Features:
- Social Media Site Administration
- Screen Engagement and Brand Name Mentions
- Advanced Performance Tracking
- Live Chat and Chatbot Assistance
- Competition Tracking
Our company believe that Birdeye’s Beginner plan is a strong option for little regional services aiming to manage on the internet reviews and keep exact business listings. Its clean and intuitive layout, easy navigating, and user-friendly interface were some functions that stuck out for us. In addition, we discovered that it uses all the essential attributes to cater to the requirements of small companies.
With its core online reputation administration devices, tiny neighborhood companies will certainly have the ability to manage testimonial collection, automated requests, and multi-channel messaging– all essential for developing client trust.
Nevertheless, administration of social media sites systems and AI chatbot functions are missing out on, which might be a disadvantage for services trying to find an all-in-one solution. Furthermore, rival monitoring is also not available, suggesting you won’t obtain understandings into just how your positive testimonials and on-line credibility compare with others in your industry.
The Beginner strategy is a terrific entry point for local companies that prioritize consumer evaluations and on-line visibility. But if you intend to expand right into managing social media blog posts or trying to find AI-driven analysis and consumer interaction, you may require to take into consideration an upgrade.
2 Multi-Location Businesses
Ideal Birdeye Prepare For Multi-Location Services
Growth Strategy ($ 349/ month per place, limitless customers)
Necessary Functions:
- Centralized Review Monitoring
- Automated Multi-Location Advertising And Marketing Campaigns
- Multi-Location Listings Management
- Google My Organization Profile Assimilation
- Automated Testimonial Demands using SMS and e-mail
- Testimonial Sharing on web sites and socials
- Unified inbox for consumer interactions
- Performance Reporting & & Insights
- Mobile App Access
Added Attributes:
- Customer Experience Studies
- Assimilation with Popular Application
- Consumer Database Management
- Birdeye Inbox for Team Chats
- Unlimited Customer Access
- 24 * 7 Assistance
Missing Attributes:
- Advanced Competitor Tracking
- Web Chats with Leads
- Live Chat & & Chatbot Support
- Advanced Social Network Monitoring
We understand that it could be overwhelming to run a service with numerous places. However, luckily, Birdeye’s Development Strategy offers you a centralized way to manage testimonials and client interactions without the frustration of changing between platforms.
Everything is streamlined– from testimonial collection and messaging to performance monitoring across different areas.
That said, valuing ranges with the number of locations you manage, so expenses can add up rapidly. At $ 349 per location each month, it’s a financial investment, particularly if you need review generation and automation. Even more areas suggest greater expenses, though Birdeye does supply volume price cuts — so if you’re handling multiple places, it’s worth bargaining.
Prior to entering, take into consideration which attributes are necessary for your company and make certain that the strategy you select aligns with your demands (and budget plan). The Development Plan is a strong fit if review generation and listings monitoring are leading concerns. Yet if you require competitor monitoring, live chat, or much deeper social networks understandings, you ought to upgrade to Control or discover more budget-friendly alternatives.
3 Agencies & & Consultants
Finest Birdeye Plan for Agencies & & Professionals
Dominate Plan ($ 449/ month per location, unlimited users)
Vital Attributes:
- Multi-Client Reputation Administration
- AI-Powered Chatbot & & Live Chat
- Social AI (Complete Social Media Site Management)
- White-Labeling
- Google My Organization Account Administration
- Automated Evaluation Demands
- Automated Multi-Location Advertising Campaigns
- Customer Review Widgets
- Multi-Channel Messaging
- Performance Analytics & & Coverage
- Mobile Application Gain Access To
Added Features:
- Integration with Popular Application
- Consumer Data Source Management
- Birdeye Inbox for Group Talks
- Unrestricted Customer Accessibility
- 24 * 7 Assistance
Missing Functions:
- Pay-as-you-go prices design
- Deep API Customization
In our opinion the Control strategy is created you if you are a firm or expert managing numerous clients. It provides a completely scalable solution, enabling firms to provide AI-driven track record administration, automated multi-channel interaction, and white-labeling, which is an essential feature for agencies wanting to re-sell solutions under their very own branding.
However, the plan does not have particular sophisticated functions like Referrals, Mass Texting, Google Vendor Scores, Studies AI, Insights AI, and Rivals AI that must be acquired separately as attachments. Each of these attachments includes an extra monthly expense, ranging from $ 100 to $ 150 each month , which can substantially raise the total investment for services wanting to utilize these additional functionalities.
Profits? We located that the Dominate plan by Birdeye uses a fantastic solution, yet opting for a detailed strategy and adding all the added functions can obtain rather pricey for firms, especially those in the growing phase.
4 Non-Profits
Finest Birdeye Plan for Non-Profits
Starter Plan ($ 299/ month per area, endless customers)
Crucial Features:
- Review Request Automation
- Testimonial Surveillance
- Central Control panel
- Review Sharing on Web Sites and Socials
- Organization Listing Administration
- Google My Service Profile Management
- Efficiency Coverage
- Mobile application Accessibility
- Handle Consumer Communications
Additional Features:
- Automated Advertising And Marketing Campaigns
- Assimilation with Popular Apps
- Customer Database Administration
- Birdeye Inbox for Group Talks
- Unrestricted User Access
- 24 * 7 Support
Missing Attributes:
- Social Media Site Monitoring
- Monitor Engagement and Brand Name Mentions
- Advanced Efficiency Tracking
- Live Chat and Chatbot Assistance
- Competition Tracking
If you’re running a charitable with several places, we know how important it is to keep points organized while staying within budget. Involving with contributors, managing your online reputation, and guaranteeing your company stands apart– all of it takes some time and the right tools.
If you require automated donor involvement devices or have numerous locations to manage, updating to the Development Plan ($ 349/ month) might make good sense. However if you’re searching for a strong, cost-effective means to enhance presence and develop count on without stretching your budget plan as well thin, the Starter Plan gives you every little thing you need to maintain going.
5 Enterprises
Best Birdeye Plan for Enterprises with Numerous Locations
Custom Pricing– Growth or Control Plan
Important Functions (Dominate Plan):
- Multi-Client Track Record Monitoring
- AI-Powered Chatbot & & Live Chat
- Social AI (Full Social Media Management)
- White-Labeling
- Google My Service Account Monitoring
- Automated Testimonial Demands
- Automated Multi-Location Advertising Campaigns
- Customer Testimonial Widgets
- Multi-Channel Messaging
- Performance Analytics & & Reporting
- Mobile Application Accessibility
Extra Attributes:
- Integration with Popular Application
- Client Database Monitoring
- Birdeye Inbox for Team Talks
- Endless Individual Access
- 24 * 7 Support
Missing out on Features:
- Pay-as-you-go rates design
- Deep API Customization
Our experts believe that the Dominate Strategy, which is the most feature-rich strategy by Birdeye, is the most effective fit for business running at several places. However, if your main focus is just evaluation and listings monitoring, the Growth Strategy may suffice.
For ventures handling numerous places, Birdeye additionally offers personalized prices based on the number of areas. The system offers quantity discount rates for bigger businesses, decreasing the per-location cost as the variety of places increases. To get the best bargain, organizations can request a quote and discuss based upon their specific needs.
Alternative to Birdeye
If you’re searching for a powerful, affordable choice to Birdeye, there are several replacements like SocialPilot Reviews, Track Record, Podium, etc, that are similarly confirmed to offer leading course evaluation administration ability.
While there are lots of such alternatives, SocialPilot Reviews is a name worth considering, specifically if you are a small business or an agency, seeking an all-in-one platform. This tool is constructed for services that want a no-fuss, feature-packed evaluation management platform– without the high price tag or concealed expenses.
Birdeye Reviews is most certainly a solid option, but it features personalized rates, add-ons, and per-location prices that can rapidly accumulate. On the other hand, SocialPilot Reviews keeps things simple. Its pricing is clear and cost effective, starting at simply $ 30/ month ($ 25 50/ month when billed yearly) No difficult quotes, no surprises– simply a simple evaluation administration option that works.
What makes SocialPilot Testimonials attract attention?
For beginners, it centralizes review demands with automatic SMS and email projects , making it easy to produce and handle consumer feedback with simply a couple of clicks. Multi-location and multi-brand support make certain services– whether neighborhood or nationwide– can send automatic messages and deal with testimonials effectively from one dashboard.
Plus, with bulk get in touch with uploads, seamless CRM assimilations via Zapier , and automated process, companies can scale their track record efforts with no headache.
Unlike Birdeye Reviews, which charges extra for functions like automated projects and AI-driven understandings, SocialPilot Reviews consists of many of these fundamentals right out of the box. This makes it a more powerful fit for little to mid-sized companies seeking an economical, feature-rich online reputation monitoring device It delivers the basics– and afterwards some– without the pricing complexity that includes Birdeye.
Choosing the appropriate credibility management tool can be difficult, particularly when pricing and features vary so much. In the table listed below, we are comparing two solid contenders, Birdeye and SocialPilot Reviews, based upon their various offerings:
When it pertains to Birdeye’s prices and attribute collection , there are a few essential aspects services ought to keep in mind before dedicating:
- Unlike SocialPilot Reviews, which offers evaluation administration, social media scheduling, analytics, and a social inbox– all within the base rates , Birdeye locks these capacities behind its Social AI feature that is just available in Development and Control models.
- These models are valued at $ 349 and $ 449 each month, respectively, which can be fairly a steep cost factor for small companies, agencies, and consultants. SocialPilot Reviews, however, is priced at $ 30 per month, which is just a fraction of its cost.
- Additionally, Birdeye charges an additional $ 100 to $ 150 each month for features like rival benchmarking, insights AI, studies AI, and recommendation marketing– every one of which are not included in their base strategies. This can considerably increase the general expense for businesses that require a full-suite credibility management remedy.
- SocialPilot Testimonial Pro strategy uses all these attributes, making it a much more budget friendly, all-in-one remedy. Companies making use of SocialPilot Reviews get access to AI-powered understandings, competitor monitoring, studies, and recommendation programs– without concealed costs.
- With Birdeye, companies don’t simply pay a fixed rate– they pay per service area, per function, and per additional add-on. SocialPilot Reviews, on the contrary, allows businesses to take care of unlimited brands and 3 places with attachments, making it a pocket-friendly alternative.
- Birdeye is a feature-heavy device, indicating organizations typically require specialized training and onboarding prior to utilizing it successfully. While big enterprises might not locate this an issue, tiny and mid-sized organizations searching for a plug-and-play track record management tool might fight with the complexity.
- Some individuals have actually additionally reported facing combination obstacles with Birdeye, given that it supplies restricted platform assistance and lacks compatibility with a number of third-party tools and applications.
- Conversely, SocialPilot Reviews include an user-friendly control panel and a very little understanding curve, making it easy to carry out and make use of, whether you’re a small business, an agency, or a multi-location brand.
While Birdeye is an effective device, its hidden add-ons and complex prices structure make it totally unreachable for smaller sized services, agencies, or start-ups. In addition, some adverse responses from its customers also highlights problems with evaluation management, like evaluations not syncing properly or ineffective assimilation with the EMR systems.
SocialPilot Reviews, on the various other hand, comes, feature-rich, and a transparent option to Birdeye. SocialPilot Reviews make sure that every company gets every little thing they require– irrespective of their size and without any concealed costs or unanticipated constraints.
Verified Customer (Small Business Owner)
Birdeye traps you into a 12 -month agreement with a very small window to terminate. The agreement is purposely developed to be challenging to get out of, and if you miss the little window to cancel, they instantly trap you into the following 12 months.
THIS IS A MAJOR RED FLAG. If a company is confident in its product, they do not require to catch you and force you to stay. It’s a blatant admission that Birdeye is unworthy the cash long term … and they understand it.
Verified User (Local Business Proprietor)
In-app messaging is good when you get leads or concerns from prospects. It isn’t as helpful to an expanding service as it was offered. It has provided me a few more evaluations yet nothing that has added to my business.
- To begin with you obtain a 14 -day trial of SocialPilot Reviews– no credit card needed. Check out all the important functions with no commitment.
- Handle numerous organizations easily with no constraints on brand names or areas. Whether you’re dealing with a solitary store or a nationwide franchise, scalability is constructed in.
- Track, reply to, and take care of evaluations across all systems from a single, easy-to-use dashboard. No more jumping between websites– take care of everything in one place.
- Utilize its AI testimonial reaction attribute to generate individualized, context-aware reactions and increase response prices to client reviews. This will help you conserve time while keeping engagement authentic.
- Run completely automated testimonial demand projects by means of e-mail and SMS, guaranteeing both new and returning consumers leave valuable feedback.
- Boost your testimonial collection rates with automated follow-up suggestions that push consumers to share their experiences.
- Filter out negative comments (3 celebrities and below) and direct them to a separate inbox so you can deal with concerns independently prior to they affect your scores.
- Conveniently upload bulk get in touches with via CSV files or CRM integrations — no storage limits, no concealed constraints.
- Effortlessly integrate with systems like Google Company, Facebook, and Zapier, or established custom APIs to fit your company’s unique needs.
Final Judgment
At the end of the day, both Birdeye and SocialPilot Reviews supply solid online reputation management devices, however the best selection actually boils down to what your company requirements– and how much you want to pay for it.
If you’re seeking a prominent platform with extensive AI automation, rival tracking, and advanced analytics, Birdeye uses it all. However below’s the catch– you’ll need to pay added for the majority of those functions, particularly if you’re managing several places.
SocialPilot Reviews, on the other hand, maintains points refreshingly easy. It gives you whatever you require– testimonial automation and monitoring, AI-powered actions, multi-location assistance, assimilation with Google and Facebook, and robust cooperation attributes– without surprise prices or complicated prices.
SocialPilot Reviews is absolutely the best choice for small and average services and advertising and marketing firms searching for an uncomplicated, all-in-one track record monitoring solution that does not cost a fortune.
Take pleasure in extra attributes, less surprises, and pricing that really makes sense.